Privacy Policy

At Peppher.com ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights concerning your information. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit, make purchases, or engage with Peppher.com:

Personal Information

When you register on our website or make a purchase, we collect the following details:

  • Name (first, last)
  • Email address
  • Phone number
  • Billing and shipping address (including postal code)
  • Payment information (e.g., credit/debit card details, bank details)

Technical Information

When you visit our site, we automatically collect information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Pages you visit on our site
  • Time and date of your visit
  • Referring website (if any)
  • Location (city, state, or region based on IP address)

We may use cookies and similar tracking technologies to collect this data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order processing: To process payments, fulfill orders, and manage deliveries.
  • Customer service: To respond to your inquiries, provide support, and improve our services.
  • Marketing communications: With your consent, we may send promotional emails, newsletters, and offers. You can opt-out at any time.
  • Website improvements: To analyze user behavior and enhance your shopping experience.
  • Legal compliance: To comply with legal obligations and resolve disputes.

3. How We Protect Your Information

We take appropriate measures to protect your personal data from unauthorized access, loss, or misuse, including encryption (SSL) and secure servers. However, please note that no method of electronic storage or transmission is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers for the purposes listed below:

  • Payment processors: To process payments securely.
  • Shipping and logistics providers: To deliver products to your address.
  • Email marketing services: For sending newsletters and promotional content.

We may also disclose your information if required by law or in response to valid legal requests from government agencies.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on Peppher.com. Cookies are small files that are stored on your device and help us remember your preferences, track shopping cart items, and analyze web traffic. You can disable cookies in your browser settings, but doing so may affect your ability to use certain features of the Site.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also request to opt-out of marketing communications or withdraw your consent to data processing.

To exercise any of these rights, please contact us at hello@peppher.com.

If you feel that your data protection rights have been violated, you have the right to file a complaint with the relevant data protection authority.